Privacy Policy

1. Who We Are

Canyon HVAC Repair Burbank ("we," "us," or "our") is a licensed HVAC contractor located at 184 N Pass Ave, Burbank, CA 91505. We provide residential and commercial heating, ventilation, and air conditioning services across Burbank and the San Fernando Valley.

This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website at hvacrepairburbankca.com or contact us for service.

2. Information We Collect

We collect information you voluntarily provide when you:

• Submit a service request or estimate form
• Call or email us directly
• Contact us via our website

This information may include your name, email address, phone number, service address, and details about your HVAC system or service needs.

We also automatically collect standard server log data when you visit our website, including your IP address, browser type, referring URL, and pages visited. This data is used solely for website analytics and security purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and schedule appointments
• Provide HVAC repair, installation, and maintenance services
• Send service confirmations, updates, and follow-up communications
• Improve our website and customer experience
• Comply with applicable laws and regulations

We do not use your information for unsolicited marketing without your prior consent.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Service providers who assist in operating our business (e.g., scheduling software, payment processors), who are contractually required to keep your data confidential
• Law enforcement or regulatory bodies when required by law

5. Cookies

Our website may use essential cookies to support basic functionality such as page navigation and form submission. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings, though some website features may not function as intended.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Our website is served over HTTPS. However, no method of electronic transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information

To exercise any of these rights, please contact us at service@hvacrepairburbankca.com.

8. Third-Party Links

Our website may contain links to external websites (such as Google Maps or review platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: